Gaming should be fun, not stressful. At vc789, we treat responsible gaming as part of our culture — for every member.
Responsible gaming at vc789 means an experience where you stay in full control — setting your own time and spending limits, enjoying the entertainment, and taking a break whenever you choose. It's not just a rule; it's the core philosophy of our platform.
When online gaming starts going beyond entertainment and affecting your daily life, it's time to stop. vc789 is here for you at that moment — with the right information, tools, and support.
Our Responsible Gaming The core principle is simple — gaming should always be entertainment, not a way to solve financial problems. vc789 never encourages you to place more bets in an attempt to recover losses.
Please note: Gaming is meant to be a source of enjoyment. If it's causing anxiety instead, talk to our support team. Live chat support is available 24/7.
Vc789 goes beyond policies — we use real tools and technology to create an environment that supports responsible gaming.
Set your own daily or weekly limit for how long you can play. Once the limit is reached, the system will automatically notify you.
Set a maximum daily, weekly, or monthly deposit amount. Once set, limits cannot be increased for 48 hours.
Pause your account for anywhere between 1 day and 6 months. During the break, you will not be able to log in or receive any promotional messages.
If you feel you need a permanent break from gaming, apply for the self-exclusion option. This decision takes effect immediately.
You can view a detailed report of your gaming history, win/loss statistics, and total spending at any time.
If you show signs of gaming addiction, our trained support team will help connect you with specialist organizations.
You can easily set all your limits directly from the "Responsible Gaming" section in your vc789 account settings. Follow the steps below:
Log in to vc789 with your username and password, then click on the profile icon.
From the Settings menu, select the "Responsible Gaming" option.
Deposit, time, wagering, or loss limits — set whichever you need. All limits are fully customizable.
Confirm the limits you set. Reducing a limit takes effect immediately; increasing a limit requires a 48-hour waiting period.
Need help? If you have any trouble setting limits, our support team is available via live chat around the clock — 24 hours a day, 7 days a week.
Daily/weekly/monthly maximum deposit limit. Decreases take effect immediately; increases require a 48-hour waiting period.
A cap on how much you can lose within a given period. Once the limit is reached, your game session will automatically end.
A popup notification will appear after a set period of time to let you know how long you've been playing.
Take a break from gaming for anywhere between 24 hours and 6 months. No bonus offers will be available during the break.
Permanent exclusion for 6 months or more. The exclusion cannot be reversed unless a request is submitted at least 6 months in advance.
If any of the following signs apply to you or someone you know, it's important to seek help. This is completely normal, and reaching out takes courage.
Get Help Now: If you notice any of the signs above, contact vc789 Support. We will guide you toward the right help.
Answer the questions below honestly. If you answer "yes" to three or more, consider seeking help.
3+ "Yes" answers — Talk to us. Get help via live chat.
Vc789 has a strict zero-tolerance policy when it comes to protecting minors from gaming.
Date of birth is verified at registration. Age is confirmed during the KYC process through a valid identity document.
Parents should use web filtering tools on their child's device. If you have any concerns, contact us immediately and we will take prompt action.
If a minor is identified, the account will be immediately closed and all deposited funds returned.
Join vc789 and enjoy a safe gaming environment. Use our responsible gaming tools to take full control of your own experience.