Your privacy is our top priority at vc789. On this page, find out what data we collect, why we collect it, and how we keep it secure.
Our Commitment: vc789 never sells your personal data. Your information is used solely to improve our services and meet legal obligations.
Vc789 (hereinafter referred to as "we", "the Platform", or "the Company") https://vc789.pro- operates an international online gaming service. This Privacy Policy ("Policy") explains how we collect, use, store, and protect information about our members ("you" or "user").
Vc789 accepts this Privacy Policy by using the platform. We recommend reading the policy carefully in full. If you disagree with any part of it, please stop using the platform and contact us.
This policy has been written with Bangladeshi users in mind. In the event of any discrepancy between language versions, the English version shall take precedence.
Vc789 only collects data that is strictly necessary to provide our services. We do not request excessive or irrelevant information.
The following information may be collected when you create an account or use our services:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | At the time of registration |
| Contact Information | Email, Mobile Number | During registration and verification |
| Identity Verification Documents | NID, Passport, Driving License | During the KYC Process |
| Financial Information | Mobile Banking/Nagad number, bank account | During deposits/withdrawals |
| Transaction Information | Amount, date, method | With every transaction |
| Gaming History | Bet, Win, Loss & Game Records | Time spent playing games |
The following information may be automatically recorded while you browse or use the platform:
Please Note: We never access your device's contact list, camera, or microphone. Only the minimum data required to provide our services is collected.
Vc789 uses the data it collects for the purposes listed below. Each use has a legitimate basis.
Important: We never sell your data to advertisers or third parties. You can unsubscribe from marketing emails at any time.
Vc789 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help us improve our services.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.
Vc789 does not share your personal data with third parties, except in the limited circumstances described below:
Contractual Safeguards: All our third-party agreements include strict confidentiality clauses. Partners may only use data for the specified purpose and are not permitted to share it further.
Vc789 protects your data using industry-leading security technologies. Your information is safeguarded by real, technical measures — not just promises.
In the Event of a Data Breach: In the event of a security incident, we will notify the relevant regulatory authority within 72 hours and inform affected users as soon as possible.
Vc789 does not retain your data longer than necessary. Retention periods vary by data type and are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the end of the relationship | AML Compliance |
| Gaming History | 3 years | Dispute Resolution |
| Support Contact | 2 years | Service Quality Improvement |
| Analytics Data | 1 year (anonymized) | Service Improvement |
Once the retention period ends, all data is securely deleted or fully anonymized.
As a vc789 member, you have several important rights regarding your own data. We respect these rights and are committed to upholding them.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you have the right to object to how your data is processed.
You may request a copy of your data in a readable, portable format.
You can opt out of promotional communications at any time.
Response Time: vc789 will respond to any request relating to your rights within 30 days. For complex matters, this may extend up to 60 days, and you will be notified in advance if that is the case.
Vc789 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that we hold data belonging to a minor, we will immediately close that account and delete all associated data. If a parent or guardian believes their child has used our platform, please contact our support team right away.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:
We take all privacy concerns seriously and work to resolve them. If our response is not satisfactory, you have the right to file a complaint with the relevant regulatory authority.
Policy Updates: If this Privacy Policy is updated, we will post the changes on this page and notify you via your registered email. For significant changes, a notification will also be displayed on the platform.
We protect your privacy on both a technical and policy level. Security is ensured at every step, not just in words.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No one can intercept your data in transit.
A strict identity verification process is in place to ensure only real individuals can use the platform. This also keeps your account secure.
With 2FA enabled, your account stays secure even if your password is compromised. This extra layer of protection significantly strengthens your account security.
We are transparent about exactly what data we collect and why. Your information is never used for undisclosed purposes.
Vc789 never sells your data to advertisers or third parties. This is a core principle of how we operate.
All privacy-related complaints are acknowledged within 24 hours and resolved within 30 days.
Your data is completely safe with vc789. With transparent policies, robust security, and 24/7 support, we are always here for you.